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Preliminary Evaluation Technician - NJ

Axcelis Technologies Inc.

Preliminary Evaluation Technician - NJ

National
Full Time
Paid
  • Responsibilities
    •  Provide IT helpdesk & support services to the Asia Pacific based Axcelis employee base & Axcelis partners.
    •  Maintenance of the desktop computing environment including PC hardware, workstation operating systems, and other Microsoft compatible applications. 
    •  Installation and maintenance of IT infrastructure, including servers and network equipment.
    •  Foundation level maintenance of a network environment including desktops, wiring, and network hardware. 
    •  Installation and preventive maintenance of network printers and projectors.
    •  Coordination of telephone installations & maintenance issues.
    •  Management and procurement of IT assets & consumables.
    •  Document, record & troubleshoot all IT issues discovered or reported.
    •  Deliver appropriate local Information Security Trainings & resolve any Information Security issues, in accordance with corporate policy.
    •  Preparation of ISO27001 audit.
    •  Forecasting IT expense budget.
    •  Escalation of issues that cannot be resolved via defined local resources.
    •  Assist Axcelis business members to define their IT project requests & working with corporate IT staff during project implementation.
    •  Implement, follow and monitor Axcelis corporate IT policies, taking into account local regulation & compliance restrictions

    Required Skills

    • Strong communication skills are required including both verbal & written English.
    • Microsoft Desktop Operating Systems, especially Windows 10.
    • Microsoft Server Operating Systems, especially Server 2012, 2016 and 2019
    • Microsoft Office suite of applications, especially Office 2016
    • Providing IT support remotely, by phone and desktop sharing applications, preferably in English
    • Familiarity with standard desktop/laptop hardware and software troubleshooting is a required.
    • Basic knowledge of TCP/IP Ethernet networking and Cisco hardware such as Routers & Switches
    • Experience with network cabling, telecommunication medias, VMWare, Microsoft Skype for Business Server and Microsoft Hyper-V Management, Microsoft 365 platform is a plus.

    Required Experience

  • Qualifications
    • Strong communication skills are required including both verbal & written English.
    • Microsoft Desktop Operating Systems, especially Windows 10.
    • Microsoft Server Operating Systems, especially Server 2012, 2016 and 2019
    • Microsoft Office suite of applications, especially Office 2016
    • Providing IT support remotely, by phone and desktop sharing applications, preferably in English
    • Familiarity with standard desktop/laptop hardware and software troubleshooting is a required.
    • Basic knowledge of TCP/IP Ethernet networking and Cisco hardware such as Routers & Switches
    • Experience with network cabling, telecommunication medias, VMWare, Microsoft Skype for Business Server and Microsoft Hyper-V Management, Microsoft 365 platform is a plus.