Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!

As Administrative Support, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Rainbow International. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are self-motivated, self-directed, and enthusiastic. You are driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.

Position Summary/Purpose

Execute the timely, accurate, and profitable estimation of property losses. Help close and retain customers by promptly responding to requests for estimates on property damage, effectively communicating the organization’s capabilities while maintaining the highest levels of customer care.

Primary Duties and Responsibilities

· Inspect and scope projects in a timely fashion.

· Use software to estimate residential and commercial water, fire, win and mold restoration projects.

· Coordinate estimates and communicate with subcontractors.

· Create accurate and profitable job estimates.

· Prepare written proposals.

· Develop list of materials and equipment needed for projects.

· Obtain pricing for materials.

· Obtain bids from subcontractors.

· Completed estimates will be forwarded to the customer within four (4) business days of the property inspection.

· Communicate with customers; set realistic expectations.

· Maintain project files.

· Attend customer-related functions. Network with customers to help generate new business.

· Build and maintain relationships with claims adjusters and contractors.

· Close business – obtain customer commitment.

Additional Duties and Responsibilities

· Develop and maintain resource information on products, vendors, subcontractors, and government requirements

· All expenditures for job-related materials will be accounted for in the project file

· Attend departmental and company meetings as required

· Inform immediate supervisor of any observed inaccuracies or omissions in quoted items or computer database