Business Development Associate
Business Development AssociateRainbow International Restoration, Orange County CA
Established in 1981, Rainbow International® offers residential and commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!
Position Summary/Purpose
Establish contact with individuals and organizations for the purpose of arranging scheduled meetings and developing relationships with decision-makers that will lead to commitment of referrals to customers in need of our restoration services. Help retain existing customers and referral sources through ongoing phone and in-person contact.
Primary Duties and Responsibilities
Identify potential new customers and referral sources
Create and maintain sales route records
Perform sales calls resulting in scheduled meetings with target referral prospects
Gain commitment from customers leading to referrals of those in need of restoration services
Complete weekly and monthly sales reports in a timely manner
Attend weekly sales meetings
Maintain phone and in-person contact with existing customers
Maintain customer contact database
Make group presentations to prospect organizations (e.g. Continuing Education (CE) classes)
Consistent, effective involvement in trade, community, and networking organizations, and participate in networking activities and events
Additional Duties and Responsibilities
Assist in the development of marketing materials
Assist Owner/General Manager with annual marketing budget
Decision Rights and Authority
Entertainment spending within approved budget
Plan sales calls, meetings, presentations, and event participation
Performance Competencies
Relationship Development – Effectively builds professional relationships and networks. Brings value to referral sources and prospects and maintains appropriate level of contact.
Integrity – Ironclad. Does not cut corners. Puts the company’s interests above self. Earns trust of co-workers and customers. Intellectually honest.
Oral Communication – The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one and small group situations. Adaptable and able to think on his/her feet.
Written Communication – Writes clear, precise, well-organized letters, proposals, and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar.
Planning and Organizing – Plans, organizes, and schedules his/her time in an efficient and productive manner. Focuses on key priorities.
Discipline and Follow-up-Demonstrates a disciplined approach to sales. Strong on follow-up and follow-through. Leverages time effectively to obtain the best return on their efforts. Accustomed to working from sales plans and reports.
Dependability – The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
Aggressive – Constantly on the lookout for new contacts and sales opportunities. Studies and applies new sales techniques and technology.
Technology – the individual uses typical communication devices to effectively speed communication and appropriately utilizes company-approved customer contact management (CRM), standard word processing, spreadsheet, and PowerPoint software tools to enhance efficiency and accuracy of work performed.
Preferred Skills, Experience & Requirements
A minimum two years of progressively responsible business-to-business sales experience
Experience with sales and marketing within the service sector
Excellent oral and written communication skills to build and present client and solution/value-based proposals
Local knowledge and contacts in one or more market segments preferred
Coachable, trainable, and have a good personality
Ability to successfully complete a background check subject to applicable law
Be Drug Free and Committed to Staying Drug Free
Valid Driver’s License without a major violation
Rainbow International Restoration is an Equal Opportunity Employer and all qualified applicants will receive consideration. Salary includes base plus commission.