Must have a basic working knowledge of a computer and be able to handle multiple tasks at one time
Must have excellent communication and interpersonal skills able to interact with many types of personalities
Must display very good organization and time management skills
Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
Must be able to regularly lift and carry up to 20 pounds without assistance
To always maintain a high standard of personal hygiene and appearance
MUST be reliable and able to work day shift, evenings until 11:00 PM, weekends and holidays as needed
Responsibilities
Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
Receiving accommodation reservations from visitors
Taking the details of all arriving guests including payment information securely
Allocating rooms to all guests
Providing the guest with the necessary tourism information
Handling all customer concerns and queries
Issuing receipts to the guests
Ensuring the safety and security of all guests
Balance and properly account for cash drawer at the desk for each shift
Maintain all training requirements as set forth by General Manager
Always wear a provided uniform and name tag on the property
Perform routine cleaning throughout the work area
Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
Respond to guest's requests for immediate repairs
Report lost-and-found items in accordance with hotel procedures
All other assigned duties
** Benefits** ** __**
We offer our work family competitive pay, Paid Time Off, and Brand offered hotel discounts.
You will also get to be part of a team that challenges, mentors, and encourages you during your career!
We are an equal opportunity employer and participates in the e-Verify program.
All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
We care about our team as well as our guests.
We strive to go beyond our guests' highest levels of expectation. We achieve this by training our team to be personally responsible to for ensuring a positive, memorable guest experience. This, in turn, establishes Raldex Hospitality with a solid foundation for success!