Benefits/Perks

Comprehensive Health Care Package

Short-term and Long-Term Disability Options

Life Insurance Options

401k Matching Program

Paid Vacations

Paid Holidays

We provide our team members with a proven, paid training program to ensure they get the best opportunity to succeed.

Pay is based on experience.

As a Customer Service Representative, you will work in our customer service department, under the guidance of the Franchise Communications Manager, and serve as the remote office manager and scheduling assistant for our franchise locations across the United States. You will also assist in communication between franchises/dealerships and Ram Jack corporate headquarters.

Job Responsibilities:

Provide excellent customer service by greeting customers, both written and verbal

Set sales appointments for customers

Provide follow-up calls and emails for both new and existing clients

Maintain information in customer relationship management software (CRM)

Serve as a hub of communication among customers, franchise owners, and corporate headquarters

Perform other duties as assigned

Supervision Received and Exercised:

Supervision is received from the Customer Service Manager but must be able to work with minimal supervision.

<p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Ram Jack. </em></p>