Security:

To serve as a public relations liaison between hotel management and guests and to help protect the hotel, its guests and employees from personal injury and from loss or damage of property.

Essential Duties & Responsibilities

To respond to all guest and hotel requests, and emergency situations in a timely and professional manner.

To interact with all guests and employees in a congenial and sincere manner, and conduct all actions professional and confidentially.

To continuously patrol and inspect assigned areas as scheduled, and promptly report all irregularities, hazardous conditions and suspicious occurrences.

To enforce, while on duty, all company policies, and city, county, state and federal laws and ordinances.

To help maintain orderly and safe conduct of all guests and employees while on premises.

To help prevent unauthorized removal of guest or hotel property from the rooms, common areas, operations or premises.

To ensure daily lock-up and safety procedures, as specified, in all designated areas.

To assist, as directed, to investigate incidents of suspected theft or misconduct by employees.

To properly investigate and document, as specified, all guest and employee incidents relating to illness, injury, theft or damage of property.

To be completely familiar with all standard procedures for responding to all types of emergencies.