Job Description

 The HR Coordinator will serve as a key member of the HR Operations Team, supporting a variety of HR functions in a fast-paced and hands-on HR department. Reporting to the Supervisor of HR Operations, the HR Coordinator role will focus on a mixture of administrative work, customer service, projects, research and creative problem solving. The idea candidate is flexible and equally comfortable with virtual remote work as they are with in person on site work, is resourceful, curious, organized, and detail oriented. Daily tasks typically include entering changes into Success Factors and routing electronic approvals, processing new benefit enrollments and changes in Benefit Focus, auditing and reconciling benefits billing, creating and analyzing reports, coordinating and scheduling training or events, screening resumes, scheduling interviews, and processing background checks, new hire paperwork, and leaves of absences; The HR Coordinator will provide a high-level of customer service to employees by answering incoming questions or referring inquiries to the appropriate HR team member; handle some light filing and packet creation, coordinate on-boarding, training, and wellness related a

ESSENTIAL FUNCTIONS:

• Serves as a first point of contact for employees visiting the HR department, answering basic HR and benefits related questions or referring the employee to the appropriate HR teammate.
• Accurately enters data into HRIS system for all employment actions and benefits plans including, medical, dental, long term disability insurance, life insurance, COBRA and 401k.
• Supports HR Business Partners in recruiting efforts by posting job openings, screening resumes and scheduling interviews.
• Process new hires including arranging background checks with third-party vendor, ensuring new hires are entered into HRIS, preparing work stations for new employees, and ensuring that new employees have a positive first day experience.
• Coordinates with other HR team members to schedule New Employee Orientations and conducts presentations to new hires on assigned topics.
• Assists in open-enrollment, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, Administration of daily benefits processing, including data entry into Benefits Focus and carrier sites. Maintain benefits files.
• Provides the technical support, test system functionality and work with end users to provide system support and troubleshoot system problems.
• Act as liaison between employees and insurance providers to resolve benefits-related issues. Reviews benefit billing for accuracy, resolve discrepancies and provide reports for management as requested. Create benefits related reports and conduct audits of records and benefits related transactions as needed.
• Processes leaves of absence in accordance with federal and state regulations.
• Coordinates and schedules events in conjunction with HR programs and initiatives such as training events, wellness events, and informational meetings.
• Process Temporary Employee invoices in the Tungsten database.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations to that qualified employees can perform the essential functions of the job.

QUALIFICATIONS GUIDELINES  

EDUCATION/TRAINING/EXPERIENCE:

REQUIRED:  

• 3 years of experience in Human Resources
• Intermediate Excel skills.

DESIRABLE:  

·         Knowledge and experience working with Success Factors Employee Central and Benefit Focus.  

·         Experience working onsite within a medium to large sized organization.

KNOWLEDGE: 

Knowledge of all pertinent federal and state regulations related to employment and benefits, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including ERISA, COBRA, FMLA, ADA, Section 125, workers’ compensation, Medicare, COBRA, and DOL requirements.

SKILLS/ABILITIES: 

• Ability to handle a large volume of data entry with a high degree of accuracy. 
• Ability to maintain confidentiality and process confidential information with mature discretion and integrity. 
• Critical thinking skills, and ability to proactively research and trouble shoot when obstacles arise. 
• Customer service skills and ability to clearly explain benefits coverage to employees.

SPECIAL REQUIREMENTS/CERTIFICATION:

PHR or SPHR certification a plus