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Customer Service Representative - Hiring Now!

Randstad

Customer Service Representative - Hiring Now!

Brea, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. FOR AN IMMEDIATE RESPONSE: PLEASE EMAIL YOUR RESUME TO CAMERON.NEAL@RANDSTADUSA.COM

    JOB DESCRIPTION:

    • Answer inbound calls from patients needing to request prescription refills or having problems with filling a prescription
    • Provide caring, empathetic, outstanding customer service to callers
    • Handle high volume call queue with each caller requiring high touch service
    • Identify and escalate priority issues
    • Follow up on calls where necessary .

    REQUIREMENTS:

    • High school diploma
    • Minimum 6 months of call center experience and/or customer service experience. (Will consider fast food, hospitality, etc.)
    • Excellent communication, customer service and active listening skills
    • Able to receive 70-75 calls daily

    FOR AN IMMEDIATE RESPONSE: PLEASE EMAIL YOUR RESUME TO CAMERON.NEAL@RANDSTADUSA.COM

    Company Description

    Randstad Staffing. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it!