Job Description

We're looking for passionate individuals who want to join a leader in the healthcare industry. The largest managed care organization in the US is hiring! We have a rich, 70-year history of helping those in need, and if you'd like to join us, APPLY TODAY!

THIS IS A 100% REMOTE CUSTOMER SERVICE POSITION! (must live local to pick up equipment)

RESPONSIBILITIES:

• Represent Health Plan by answering and documenting all incoming contacts to determine their nature and to respond to complex calls related to specialized product lines or queues
• Respond professionally to inquiries from internal/external customers
• Promote, ensure and provide customer service to internal/external customers by demonstrating skills that are consistent with the organization's philosophy of providing extraordinary customer relations and quality service
• Evaluate data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery

QUALIFICATIONS: High School Diploma or General Education Development (GED) required.

REQUIRED WORK EXPERIENCE: Minimum two (2) years of customer service experience, Call Center experience preferred, Health Insurance experience a plus.

WORK HOURS: 8 hour shifts available, 5 days a week between the hours of 8:30am – 6pm

APPLY TODAY! Email your resume to: linda.wrightmalin@randstadusa.com

Company Description

Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. We can’t wait to tell you all about it!