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Call Center Representative

Randstad

Call Center Representative

Fullerton, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Would you say you have experience providing world class customer service? If you have a positive, professional demeanor and understand the importance of keeping loyal customers happy, THIS OPPORTUNITY IS PERFECT FOR YOU, APPLY TODAY!!

    Randstad is looking for a CALL CENTER REPRESENTATIVE. The ideal candidate has a minimum of 6 months of call center experience and/or customer service experience (will consider fast food, retail, hospitality, etc.)

     

    SHIFT: MON - FRI AVAILABLE BETWEEN 8AM - 7PM

     

    WHAT YOU WILL DO:

    • ANSWER INBOUND CALLS FROM PATIENTS NEEDING TO SCHEDULE APPOINTMENTS FOR DOCTORS’ OFFICES
    • PROVIDE CARING, EMPATHETIC, OUTSTANDING CUSTOMER SERVICE TO CALLERS
    • HANDLE HIGH VOLUME CALL QUEUE WITH EACH CALLER REQUIRING HIGH TOUCH SERVICE
    • FOLLOW UP ON CALLS WHERE NECESSARY

    REQUIREMENTS:

    • High school diploma
    • Minimum 6 months of call center experience and/or customer service experience. (Will consider fast food, hospitality, etc.)
    • Excellent communication, customer service and active listening skills
    • Able to receive 70-75 calls daily

     

    FOR IMMEDIATE CONSIDERATION, PLEASE APPLY DIRECTLY BY EMAILING ME AN UPDATED COPY OF YOUR RESUME AT ANA.VALENZUELA@RANDSTADUSA.COM

     

     

     

    Company Description

    Randstad Staffing. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it!