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Customer Service Representative

Randstad Corporate Services

Customer Service Representative

Richardson, TX
Full Time
Paid
  • Responsibilities

    Job Description

    We are looking for a dependable, hardworking individual to manage National Accounts for a large HVAC company.

    Remote until August 31st

    JOB RESPONSIBILITIES:

    • Work with National Accounts when they are updating for building a new store
    • Oversee and handle quotes from National account you are assigned to
    • Review building plans to ensure correct items were ordered
    • Manage purchase orders
    • Work with the supply chain team to ensure proper and timely delivery of products

    QUALIFICATIONS

    • Previous experience working with National Accounts preferred
    • Ability to think outside of the box, problem-solve and find unique solutions
    • SAP Experience strongly preferred
    • Self-driven – someone who has a desire to learn about new things
    • Soft skills – communicates clearly, professionally, and effectively via phone and email
    • Demonstrated ability to manage through high-stress situations
    • Technical aptitude and ability to learn new systems – ability to use/write formulas in excel
    • Proficient at following instructions and processes
    • Agile mindset – open to change/driver of change, adept at quickly shifting from one task to another
    • Effective time management – ability to prioritize value-added tasks and reduce non-value added tasks

    EDUCATION AND EXPERIENCE:

    • Degree or equivalent work experience
    • Contact center experience

    Company Description

    Randstad North America is a wholly-owned subsidiary of Randstad Holding N.V., a € 23.3 billion global provider of HR services. Through its unique approach of delivering HR innovation with human interaction at the center, Randstad secures and manages a workforce of more than 100,000 people for thousands of clients each week. As a trusted partner in the post-digital world of talent, Randstad advances the careers and business success of our candidates and clients through a combination of the best of high-tech and high-touch processes. Employing over 6,500 recruiting experts through approximately 1,100 offices and client-dedicated locations, Randstad North America provides outsourcing, staffing, consulting and workforce solutions within the areas of engineering, finance and accounting, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. Learn more at www.randstadusa.com. The Randstad Group is a global leader in the HR services industry and specialized in solutions in the field of flexible work and human resources services. We support people and organizations in realizing their true potential. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions (including Recruitment Process Outsourcing, Managed Services Programs, and outplacement). At year-end 2017, Randstad had 38,331 corporate employees and 4,858 branches and Inhouse locations in 39 countries around the world. In 2017, Randstad generated revenue of € 23.3 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information, see https://www.randstad.com/.