Job Description

The Senior Business Systems Analyst / Scrum Master will also be responsible for setting the team up for success by adopting, implementing, and conducting Agile practices. The Senior Business Systems Analyst / Scrum Master will facilitate Scrum / Kanban teams’ processes and deliverables and communicate with stakeholders, escalate issues, remove impediments, and help manage risk.   IN THIS ROLE, YOU WILL…   Facilitating the scrum process on scrum teams with cross-functional impacts that involve complex project, non-project, platform transformation, modernization, or maintenance work.  Guiding the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint.  Using empirical data to help the team(s) assess their Scrum Maturity, optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance.  Partnering with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects.  Facilitating and accountable for owning the Scrum Agile ceremonies for the scrum team(s).  Partnering with Product owners, Program or Project Managers to communicate delivery of work product from the scrum team and escalates key risks and issues impeding scrum team effectiveness.  Performs requirements analysis and develops user stories to support the Agile team.  Create Jira tickets and manages development and sustainment tasks in Jira.  Provides customer support and end-user support as required.

 Applies business process review to support the coordination of activities between and amongst functional units supporting one to more functional lines of business.  Contribute to an atmosphere of cross-functional teamwork within the organization; contribute to acceptance/functional testing duties.  Participate in agile incremental delivery approach which supports incremental development and releases every sprint cycle.  Assist development/test teams in activities with test script development and acceptance testing.  Communicates with the development team and stakeholders to successfully address requirements.  Refines requirements with business process owners and documents requirements into actionable tasks and stories by developers in Jira.  Other duties may be assigned. 

IN THIS ROLE, YOU’LL NEED …   Ability to act in a scrum master role and communicate well within cross- functional teams and to be the bridge between technical teams and business stakeholders  Bachelors degree or equivalent combination of education/experience in Computer Science, Information Systems, or related field  Exceptional prioritization, proficient problem analysis, process, and project management skills.   Experience with Jira and/or other application lifecycle management tool  Experience working in an Agile software development environment  Minimum of 8+ years information technology experience in a growth environment  Results-focused, team-oriented professional with a strong work ethic.  Able to multi-task and work in a fast-paced environment  Strong collaborator able to contribute to a variety of tasks  Superior interpersonal, oral, and written communication skills.