Job Description

We are seeking a Superstar Level 1-2 Help Desk/Network Engineer to join our team! You will resolve computer-related issues for your clients. 

TYPE: Full-time

EXPERIENCE: Associate

FUNCTIONS: Information Technology, Consulting 

INDUSTRIES: Computer & Network Security, Computer Networking, Information Technology and Services 

COMPENSATION: $50K-65K, depending on experience

JOB DESCRIPTION

Work directly with a team of engineers to design, manage and maintain the IT networks of many businesses throughout the Houston and surrounding areas. You will be relied upon to manage client networks, troubleshoot and resolve issues and complete projects (such as network assessments, network design and installation) each and every day. We are a hard-working team of technology professionals. We take pride in helping our clients. We enjoy working together as a team. We like to have fun as well. We know we do not know everything about technology, and we are always eager to learn. We love the challenge and diversity of the work we do. We are working together to grow our company so that we can all profit and enrich our lives.

SKILLS

• Excellent Customer Support Skills
• Ability to identify difference between and resolve hardware and software issues
• 2 years of experience supporting workstations in a network environment
• Some experience with network troubleshooting skills
• Advanced Knowledge of Microsoft Windows XP/Vista/7/8/8.1/10 Operating Systems
• Advanced Knowledge of Microsoft Office Products
• Familiar with Microsoft Server Products including, Windows Server 2008/2012/2016/2021 (Active Directory; DHCP; DNS; Print Server)
• Familiar with Microsoft Small Business Server 2008/2012/2021 (user account creation and administration)
• Knowledge of Configuring Microsoft Outlook – POP/IMAP/Exchange
• Knowledge of Hosted Email administration - POP/IMAP/Exchange
• Knowledge of setting up and configuring wireless networks
• Knowledge of setting up and configuring onsite/offsite backups as well as experience in data restoration
• Knowledge of mobile device configuration
• Knowledge of setting up and configuring printers in a network environment
• Knowledge of installing and updating antivirus software
• Ability to work independently and efficiently manage time
• Excellent written and verbal communication skills
• A+ Certified is a plus (however, proven hands-on experience can override any certifications)
• Microsoft certifications are a plus
• Security certifications are a big plus

GREAT OPPORTUNITY IF:

If you have at least three years of solid experience with Exchange, VPNs and DNS, If you are hard working, If you are detail-oriented, If you are comfortable providing on-site and remote support, If you enjoy helping end-users, especially the frustrated and angry ones, If you like a challenge, If you like to have fun, If you have a polished and professional image, If you are in search of something different, If you are looking for more than just a job, If you are available to start employment immediately, Then we dare you to send us your resume and tell us why you would be interested in working with us.

COMPANY DESCRIPTION

CMIT Solutions started as a small computer support company in Austin, Texas in 1996. Over the past decade, we have grown into a leading provider of managed services and other computer consulting services with well over 220 franchise locations nationwide. We’re able to combine personalized local service with all the technical resources of a large national company -- offering our small business clients the products, partnerships, and round-the-clock technical support that standalone locals can’t always provide.