The Titles Specialist position at rateGenius prepares and submits Title application documents in accordance to State DMV requirements and Lender specifications.
Essential Job Functions and Responsibilities:
Identifies Title transactions (i.e.: Lien add/release, Transfer of Ownership, Name and correction changes, and duplicate Title applications)
Verifies transaction type and completes the required application to obtain a new Title
Accesses vehicle records to verify Registered Owner/Lender information on Title
Contacts DMV, lenders and customers for needed required fees and information to secure Title
Assesses fees per State DMV guidelines, file fees and documents in a timely manner
Copies and files Title forms for retention if reconstruction of documents is needed
Notes recorded in company program and file folders
Maintains order of documents in files after prepared documents are completed
Maintains excellent job knowledge of the processes, products, systems, compliance and company information, as well as, continual professional development through personalized training with management, classes, conferences, seminars, workshops, etc.
Skills/Requirements:
High school diploma or a GED
Ability to interpret policies and procedures from State DMV requirements
Ability to access appropriate fees for transaction type
Internet navigation skills
Ability to interact with a professional demeanor with staff, general public, Insurance companies, DMVs, tag agencies and customers
Ability to work independently to drive projects to completion with defined deadlines
Must possess excellent planning, problem solving, analytical, organizational, multi-tasking and interpersonal communication skills
Must be detail-oriented with respect to documentation and execution