Job Description

Customer Service / Administrative Assistant needed for full-time hybrid remote position in Concord, NH offering $23-27/hr. DOE. In this position you'll be responsible for a variety of tasks in support of external and internal customers. This is NOT a Call Center or repetitive Customer Service role and requires solid computer skills (MS Excel, Word, Outlook and SAP preferred) as well as strong critical thinking, analytical, relationship building and communication skills. Primary responsibilities will include: * Order Processing of complex orders that requires use of multiple systems, coordination of inventory, production schedules, pricing, shipping and logistics, etc. * Billing and generating invoices and P.O's for products shipped, crediting accounts for returns, etc. * Communications with customers and internal teams via phone and email to ensure deadlines are met and customer satisfaction * Reporting and analyzing account data, and maintaining accurate records of customer information Skills/Experience Required: * 2+yrs experience in a similar role preferred * High school diploma is required, College education a plus * Excellent communication, analytical, critical thinking and relationship building skills * Computer skills - MS Office Suite including Excel; ERP/CRM experience. SAP a plus * Ability to work on-site 2-3 days a week and remotely the remainder * Background check and drug screen required for pre-employment testing Company Description Raven Ridge is a full service recruiting organization based in NH. Our experienced recruiters know the local employment market and have relationships with premier employers throughout New England.

Company Description

Raven Ridge is a full service recruiting organization based in NH. Our experienced recruiters know the local employment market and have relationships with premier employers throughout New England.