Inside Sales Customer Account Manager needed for full-time position in Nashua NH offering $25-35/hr. DOE. The ideal candidate will have 5+yrs experience in a similar role within manufacturing, distribution or similar industry. This is a great opportunity to join a growing company that offers competitive package, generous benefits, advancement and more!

Primary Duties:

· Process order requests from customers, field sales and other internal or external sources.

· Respond to customer calls and emails pertaining to quotes, RMA’s, shipping and follow up on orders.

· Serve as primary contact for assigned customers and build strong relationships with accounts

· Liaison among customers, internal operations, and field sales regarding information related to customer orders and inquiries.

· Assist customer with complaints and communication to the necessary internal team members for resolution.

Desired Skills, Education and Experience:

High School Diploma required; College education a plus

5+yrs experience in a similar role

Knowledge of manufacturing industry

Computer skills: MS Office & ERP/CRM systems such as SAP

Ability to work in-office M-F first shift, pass criminal background check and drug screening

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