Benefits Specialist needed immediately in Manchester, NH. This position is Monday-Friday 8-5 paying between $50-$60/k. DOE. Below is a summary of the responsibilities. For more information and detailed description apply or contact your Raven Ridge Recruiter TODAY!
Position Summary:
Interpret and explain benefits and eligibility rules to members.
Effectively resolve member questions and concerns in a considerate, professional, and timely manner using a variety of communication channels (phone, email, web, etc.)
Address members’ questions or concerns, such as researching claim-related information with third-party vendors.
Provide administrative support as needed (for example, assist with member mailings or serve as periodic backup for other members of the member services or administrative team)
Qualifications:
A high school diploma or equivalent is required. Associate or bachelor’s Degree preferred.
2 years of customer service experience in a service-based organization strongly preferred.
Experience in the health insurance or employee benefit industry is preferred, but we will train the right candidate.