Job Description

The Development Intern provides support to the Development Department at Ravinia as an important member of the Operations team. This position also plays a role in Ravinia’s Donor Concierge Service, an exclusive benefit for Ravinia’s Opus ($4,000) donors and above that provides VIP service with ticketing and dining needs. The internship offers an opportunity to gain valuable experience in fundraising, philanthropy, donor relations, and day-to-day operations of a non-profit arts organization.

Duties and Responsibilities:

• Provide assistance with dining reservations, ticketing and other requests to all of Ravinia’s donors, with a special emphasis on Opus and above donors, during the donor ticket request period and throughout the summer. 
• Assist in managing and tracking the Donor Concierge ticket and dining reservation waitlist for sold out concerts
• Answer a high volume of phone calls and email inquiries from current and prospective donors during the donor ticket request period and the summer.
• Provide administrative support for the Operations team through the maintenance of various databases.
• Assist in representing the Donor Concierge Service in a professional and respectful manner to ensure the highest level of service for Opus and Guarantor donors in Ravinia’s restaurants as needed.
• Assist with the lead up and the execution of the Ravinia Associates’ Music Matters benefit on Saturday, May 12, 2018 and the Women’s Board Gala benefit on Sunday, July 15, 2018.
• Provide assistance to the box office on public sales day by assisting patrons by phone.
• Assist in tracking event RSVPs, help assemble materials, and generate event correspondence.
• Special projects and other duties as assigned, including providing administrative support for Development department as needed, and assisting at various department events throughout the year such as season previews and donor receptions.
• Assist in concert duty coverage.