Job Description

The primary responsibilities of this position are to assist with client correspondence, customer service and on-site event management throughout the summer concert season. Work on the data base, record keeping systems, rental spaces and ticketing associated with groups of 10 patrons or more.

Principal Job Duties

• Coordinate correspondence with catering company for client lead and booking information in system

• Provide customer service when necessary both in advance and during concerts

• Set up event spaces and coordinate all aspects of events during concerts

• Work with food service establishment

• Assists Group Sales team by coordinating site tours for existing and prospective clients and coordinate vendor logistics

• Further develop the already existing group sales data base

• Update and manage record keeping system to compliment data base. Book and process ticket and event reservations for new and existing clients

• Manage paperwork and payments associated with rental and ticket clients, create and maintain entries in the SRO ticketing and database systems

• Assist with client correspondence through phone, email and direct mail

• Additional responsibilities as assigned by the Director of Group Sales and Dining Services

Key Responsibilities

• Ability to work extended hours outdoors during the summer season is required, must be available evenings and weekends

• Ability to manage and oversee multiple projects simultaneously with attention to detail

• Excellent judgment and professionalism in dealing with a variety of publics

• Computer literacy required. Familiarity with Microsoft Office essential