Commercial Customer Service Representative
Job Description
Job description
· Handles incoming calls or inquiries from prospective customers or clients
. Reviews contracts to ensure all information is current and in order
· Assists customers effectively by solving customer disputes
· Provides customer additional information or explains services
· Discusses products offered and ensures customer satisfaction
· Tactfully handles confrontational or stressful interactions with the public
· Completes supporting paperwork and data entry as required
· Accurately captures customer information
. Bi Lingual in English and Spanish a plus
Company Description
Ray's Trash Service, is the largest independent recycling and waste disposal operation in the Indianapolis area. Ray’s Trash Service is a family-operated business that has been providing the Indianapolis area with quality recycling and waste disposal services since 1965.