Job Description
The Promotional Operations (Promo Ops) team at Razorfish Health (RFH) is seeking a detail-oriented and organized candidate for an Associate position. The Associate, Promo Ops, role is primarily responsible for coordinating and managing the execution of submissions of promotional materials for medical, legal, regulatory (MLR) review.
The ideal candidate would have some experience in trafficking materials through the agency process for review, revisions, and approval. Specific pharmaceutical or healthcare communication experience and familiarity with promotional review procedures are welcome, but not required.
This candidate will help to champion brand content and client-specific submission guidelines with their managers to ensure consistency and compliance across all projects. A candidate must be adaptive to innovative thinking, must be a willing leader, and must thrive in a deadline-driven and quality-focused environment.
ABOUT THE TEAM
Here at the Regulatory Promotional Operations team, we know that using promotional review systems and submitting materials is an art form. Both clients and multiple departments across the agency depend on us for accurate and timely submissions, and we're more than happy to deliver. Like most of our annotations, we are the anchors that facilitate operational harmony between the agency and MLR teams.
RESPONSIBILITIES
• Helps to create and administer MLR submissions, ensuring compliance to each client’s submission standards
• Collaborates with their manager to develop internal standard operating procedures (SOPs) to facilitate efficient and compliant submissions
• Ensures maintenance of MLR submission status dashboards and comprehensive submission archives
• Proactively anticipates operational bottlenecks, identifies potential delays and pitfalls, and develops contingency plans as needed
• Has some experience with industry-standard electronic routing tools such as Veeva Vault and Zinc Maps, or other content management systems
Qualifications
• Bachelor’s degree in areas such as English, Journalism, Communications, a relevant Science, or some similar certification
• 1-2+ years of experience in project management, editorial, or healthcare marketing
• Preferred experience in the preparation of complex deliverables in regulated or highly scrutinized fields (eg, scientific, medical, journalistic, financial, or legal firms)
• Functional knowledge of Adobe Acrobat and screen capture and editing software
• Extraordinary attention to detail
• Excellent verbal and written communication skills
• Interest in healthcare communication
• Exceptional spelling, grammar, and proofreading skills, and familiarity with AMA style
• Maintains calm and work accuracy in fast-paced, high-pressure circumstances
• Collaborates well with all levels of the organization
• Self-motivated, curious, change agent, process champion
• Accountable, disciplined, organized, problem solver
Additional Information
About Publicis Health
Publicis Health is the world’s premier health-oriented agency network. A division of Publicis Groupe, Publicis Health manages top-tier agencies specializing in promoting innovative solutions in advertising, digital, branding, message delivery, market access, and medical communications. Publicis Health’s mission is to be the indispensable force for health and wellness business transformation through the alchemy of creativity and technology—for good.
With more than 5,000 employees around the world, Publicis Health manages 18 agency brands through 40 offices located in 7 countries. Publicis Health brands include Digitas Health, Discovery USA, Heartbeat, in-sync, Langland, Maxcess Managed Markets, Payer Sciences, PDI, PlowShare Group, Publicis Health Media, Publicis LifeBrands, Publicis Resolute, Publicis Touchpoint Solutions, Razorfish Health, Real Science, Saatchi & Saatchi Wellness, Tardis Medical Consultancy, and Verilogue.
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Not all applicants will be contacted. Publicis Health is an equal opportunity employer. No vendor/agency solicitation please.