Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

REACH Therapy Services is looking for a reliable, experienced professional to join our clinic administrative team. The Patient Care Coordinator manages critical communication and tasks between the clinic staff, clients, and referring health care professionals.

We are a growing business dedicated to providing Central Arkansas families with exceptional pediatric therapy services. The clinic team is very collaborative and upbeat. We support one another and make time for fun as well. This position is Monday- Friday, 40 hours per week.

Key responsibilities include:

medical record management

processing referrals

updating prescriptions

providing customer support both in person and over the phone

greeting and checking in patients

new patient intake coordination

managing phone calls and correspondence (e-mail, letters, packages etc.)

coordinating schedule changes

The ideal candidate will display strong skills in:

prioritization, organization, and time management

verbal and written communication

critical thinking

teamwork and collaboration

customer service

computer competency

attention to detail & accuracy

be self-motivated

consistently reliable

proficient in MS Office software

Desired experience:

Computer skills: 3 years (Required)

Customer service: 1 year (Preferred)

Previous experience as an office administrator, receptionist, data entry specialist, or working in a medical office (Preferred)

Medical terminology: 1 year (Preferred)

Medical billing or insurance processing (Bonus)

Medical records software, EMR (Bonus)