Location: Project Dependent / Baton Rouge, LA
Company: HRM Concrete
About Us: HRM Concrete is a leading provider of concrete solutions, committed to delivering high-quality products and exceptional service to our customers. We are looking for a motivated and experienced person to join our team and to help manage customer relations and drive sales growth.
Job Description:
As a Ready Mix Sales / Service Representative at HRM Concrete, you will be responsible for managing and maintaining customer relations on concrete pours and generating new business. You will work closely with contractors to understand their concrete needs and provide tailored solutions.
Key Responsibilities:
Build and maintain strong relationships with new & existing customers.
Check job locations for accessibility and ability to conduct deliveries safely and efficiently.
Be HRM Concrete’s onsite representative for concrete pours. Manage truck logistics and keep open communication with dispatch/batchman to relay onsite logistics & challenges.
Provide exceptional customer service and follow up on customer inquiries and issues.
Collaborate with the production and dispatch teams to ensure timely delivery of products.
Monitor market trends and competitor activities to identify growth opportunities
Attend onsite logistics and operations meetings.
Maintain accurate sales records and reports.
Identify and develop new business opportunities within the construction industry.
Qualifications:
Bachelor’s degree in Business, Marketing, or a related field (preferred).
Experience in sales, preferably in the construction or concrete industry.
Strong understanding of ready-mix concrete products and applications.
Excellent communication, negotiation, and interpersonal skills.
Proven ability to meet and exceed sales targets.
Self-motivated and able to work independently.
Proficiency Microsoft Office Suite.