Total Management NYC is seeking a highly organized, detail-oriented Cross-Functional Administrator to support multiple departments in our co-op/condo property management firm. This role requires exceptional multitasking abilities, strong technological aptitude, and excellent client communication skills. Responsibilities: ADMINISTRATION • Administrative Assistant duties • Annual Rent Registration processing • New Building Onboarding coordination • Document management and organization Accounting Responsibilities ACCOUNTING Arrears Manager: • Track and manage delinquent accounts • Coordinate with legal for collection actions • Generate monthly arrears reports • Communicate with residents regarding payments Technology & Systems Responsibilities TECHNOLOGY & SYSTEMS • HomeWise Docs setup and maintenance • Domicile Systems setup and maintenance • Support AppFolio implementation and optimization • Train staff on property management software Leasing Responsibilities LEASING • Annual Rent Registration Processor Resident Services Responsibilities RESIDENT SERVICES Amenity Coordinator: • Manage amenity access systems • Coordinate amenity scheduling • Respond to resident amenity inquiries Board Services Responsibilities BOARD SERVICES • Monthly Board Package preparation • Document management for board materials • Coordinate board meeting logistics • Assist with board communication protocols Qualifications: Required Qualifications • 3+ years of experience in property management or a related administrative role • Strong understanding of NYC co-op and condo management • Experience with property management software (AppFolio preferred) • Demonstrated ability to manage multiple priorities across different departments • Knowledge of NYC housing regulations and compliance requirements • Excellent organizational skills and attention to detail • Strong written and verbal communication skills Technical Skills • Property management software (AppFolio, HomeWise, Domicile) • Google Suite • Document management systems • Database management and reporting tools Soft Skills • Exceptional multitasking and prioritization • Strong problem-solving abilities • Client-focused approach to service • Team collaboration across departments • Adaptability to changing priorities Preferred Qualifications • Bachelor's degree in Business Administration, Real Estate, or related field • Real estate license or property management certification • Experience with financial systems and reporting • Previous experience in co-op/condo accounting • Knowledge of NYC Local Laws affecting residential buildings • Experience in collections or arrears management • Compensation: $15 - $20 hourly

• ADMINISTRATION • Administrative Assistant duties • Annual Rent Registration processing • New Building Onboarding coordination • Document management and organizationAccounting ResponsibilitiesACCOUNTINGArrears Manager: • Track and manage delinquent accounts • Coordinate with legal for collection actions • Generate monthly arrears reports • Communicate with residents regarding paymentsTechnology & Systems ResponsibilitiesTECHNOLOGY & SYSTEMS • HomeWise Docs setup and maintenance • Domicile Systems setup and maintenance • Support AppFolio implementation and optimization • Train staff on property management softwareLeasing ResponsibilitiesLEASING • Annual Rent Registration ProcessorResident Services ResponsibilitiesRESIDENT SERVICESAmenity Coordinator: • Manage amenity access systems • Coordinate amenity scheduling • Respond to resident amenity inquiriesBoard Services ResponsibilitiesBOARD SERVICES • Monthly Board Package preparation • Document management for board materials • Coordinate board meeting logistics • Assist with board communication protocols