Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the Administrative Assistant and Agent Concierge position on our team! This vital role supports both the day-to-day operations of our office and plays a key part in building strong relationships with our real estate agents. The ideal candidate will be organized, service-driven, and have great communication skills, helping to ensure our agents feel valued, supported, and committed to our brokerage. You’ll also support the team by marketing the company on social media and planning company events. The ideal candidate should be a great communicator who is driven and highly detail-oriented. If this position interests you, start your application today! Responsibilities: • Schedule team appointments, events, and travel • Adapt to the needs of the realty team and step up to help when appropriate • Purchase office supplies as needed and maintain office equipment • Direct office procedures and manage all administrative duties and staff to make sure operations run smoothly • Manage an active group of agents (10-20 outbound calls per day) • Respond to incoming phone calls and emails, and make sure the right people receive all important information. • Keep agent satisfaction levels high by providing accurate information, resolving issues, and mitigating agent complaints. • Promote new company updates, training, socials, etc, to our agents over the phone. Qualifications: • High school diploma, G.E.D. or equivalent required, bachelor’s degree preferred • Familiarity with Microsoft Office or similar systems • Displays strong communication, problem-solving, and time management skills • Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills. • Has previous experience with word processing programs and basic computer skills. • Outgoing with an A+ customer service approach. • Ability to multitask and work on multiple projects at once. • Able to thrive and work independently. • Able to use logic and problem-solving skills to resolve urgent agent issues. • An organized approach and the ability to work around distractions. • The ability to work well as part of a team. • Sense of humor and enjoys working with people. • Great written and verbal skills. Compensation: $20 - $23 hourly

• Manage an active group of agents (10-20 outbound calls per day) • Respond to incoming phone calls and emails, and make sure the right people receive all important information. • Keep agent satisfaction levels high by providing accurate information, resolving issues, and mitigating agent complaints. • Promote new company updates, training, socials, etc, to our agents over the phone.