REAL ESTATE ASSISTANT WITH FOCUS ON CLIENT CARE & TRANSACTION COORDINATION We are looking for a warm, organized, dependable person to become an important part of our real estate team and client experience. This role is perfect for someone who genuinely enjoys helping others, creating calm and order behind the scenes, and making sure people feel supported and cared for throughout the home-buying and selling process. We are seeking someone looking for a long-term role where they can grow with our business, build meaningful relationships, and become a trusted part of a highly respected, relationship-driven team. If you love checklists, thoughtful communication, creating positive experiences, and being the person who helps keep everything running smoothly, this may be a wonderful fit for you. WHAT MAKES THIS ROLE SPECIAL We believe exceptional client experiences come from thoughtful communication, consistency, kindness, and attention to detail. In this role, you’ll help support clients through one of the biggest milestones of their lives while also helping our team stay organized, prepared, and proactive every step of the way. We are looking for someone who naturally enjoys: • Keeping things organized and on track • Helping people feel comfortable and cared for • Following through on details and timelines • Creating structure in a busy environment • Communicating clearly and kindly • Being part of a collaborative, supportive team • Anticipating needs before they arise The right person will be deeply appreciated for the calm, consistency, care, and reliability they bring to both clients and our team each day. WHAT SUCCESS LOOKS LIKE Success in this role means: • Clients feel informed, supported, and genuinely cared for • Transactions move smoothly and professionally from contract to close • Communication is proactive, thoughtful, and timely • Details, deadlines, and paperwork stay organized and accurate • Our team feels supported and prepared behind the scenes • Systems and processes are maintained with consistency and care Responsibilities: Full Transaction Management (Client Acquisition to Close) • Manage all aspects of transactions from executed contract through closing • Assist with preparing listings for the market, including scheduling photography, staging consultations, signage, lockboxes, and vendor coordination • Prepare and ensure listing files, disclosures, and MLS inputs are accurate • Track showing activity, agent feedback, and listing milestones while helping ensure no details are missed • Track contract deadlines, documents, inspections, appraisals, and closing timelines • Coordinate with lenders, title companies, agents, inspectors, and vendors • Coordinate inspections, closings, appointments, and client logistics • Ensure files are complete, accurate, and compliant • Keep clients informed throughout the transaction process • Proactively identify and solve issues before they become problems Lead Follow-Up + Client Care • Track and manage incoming leads and inquiries • Nurture leads and maintain organized communication records Client Communication + Concierge Support • Send weekly seller updates for active listings • Send weekly buyer updates for active buyers • Draft polished, client-friendly communication in the brand voice Qualifications: • Real estate experience, specifically transaction coordination experience, is strongly preferred • Strong written and verbal communication skills • Excellent organizational abilities • Comfortable learning and using CTM contracts and Trello Compensation: $40,000 - $60,000 yearly

• Full Transaction Management (Client Acquisition to Close) • Manage all aspects of transactions from executed contract through closing • Assist with preparing listings for the market, including scheduling photography, staging consultations, signage, lockboxes, and vendor coordination • Prepare and ensure listing files, disclosures, and MLS inputs are accurate • Track showing activity, agent feedback, and listing milestones while helping ensure no details are missed • Track contract deadlines, documents, inspections, appraisals, and closing timelines • Coordinate with lenders, title companies, agents, inspectors, and vendors • Coordinate inspections, closings, appointments, and client logistics • Ensure files are complete, accurate, and compliant • Keep clients informed throughout the transaction process • Proactively identify and solve issues before they become problemsLead Follow-Up + Client Care • Track and manage incoming leads and inquiries • Nurture leads and maintain organized communication recordsClient Communication + Concierge Support • Send weekly seller updates for active listings • Send weekly buyer updates for active buyers • Draft polished, client-friendly communication in the brand voice