Real Estate Client Experience, Events & Marketing Coordinator The Role Our operations lead (Julie) runs the transaction and logistics engine — she’s excellent, and she’s covered. What we need next is someone who owns the client experience: the warmth, the follow-through, the thoughtful touches, the events, and the brand support that makes people say: “Dang… they really care.” This is not a transaction coordinator role. This is experience + energy + brand support. Julie protects the machine. You protect the feeling. Responsibilities: What You’ll Actually Do Client Experience (“Care Bear” Energy — for Real) • Run client care systems: gifts, handwritten notes, home anniversaries, milestone celebrations, and “just because” touches • Keep the database warm with thoughtful outreach rhythms so no one slips through the cracks after closing • Track client engagement and suggest ways to improve the experience over time • Turn great moments into repeatable systems — without making it feel robotic Events (The Fun Part That Still Needs Precision) • Plan and execute client appreciation events, open houses, pop-bys, and community moments • Coordinate vendors, RSVPs, timelines, budgets, and on-site flow • Be the on-site point person during events — making sure everything runs smoothly and classy Operations Support & Vendor Coordination • Back up Julie with overflow operational tasks during busy periods — follow-ups, scheduling, and transaction support when needed • Coordinate repair vendors on behalf of clients: get bids, schedule work, track progress, and see it through to completion • Manage project timelines for client repairs and improvements, keeping all parties informed and on track • Produce simple reports and tracking logs so Terry always knows where things stand — no surprises • Think ahead: anticipate what’s coming next, flag potential problems before they happen, and come ready with solutions Marketing Support (Sharp, Not Director-Level) • Design simple, clean assets using Canva or Adobe Suite (event flyers, social graphics, email newsletters) • Schedule and organize social posts and email campaigns • Partner with Terry on creative ideas so he can stay focused on clients and big-picture work • Help maintain brand consistency across platforms What You Will NOT Be Doing • You will not own core transaction coordination — that’s Julie’s domain • You will not be the primary operations hub — but you will step in and support when volume spikes Who This Is Perfect For • You might be the one if you are: • Warm but organized — you can hug people and run a spreadsheet • Naturally thoughtful — you remember details others miss • The person who makes events feel smooth, not stressful • Creative but practical — you have ideas, and you follow through on them • Proud of your work, but not needy for the spotlight • The kind of teammate who says, “I’ve got it,” and truly does • A planner who thinks two steps ahead — for Terry, for clients, for the whole team Qualifications: What We’re Looking For You Have Experience With: • Event planning or logistics coordination (big or small — quality matters more than scale) • Basic design tools: Canva, Adobe Suite, or similar • Managing multiple projects and priorities at once • Clear written and verbal communication • Must be able to commute daily to our Edmonds/Woodway office. Remote or hybrid work is not available. Nice to Have: • Real estate or client-facing service background • Familiarity with CRM systems (kvCORE, Follow-Up Boss, or similar) • Light photo or video editing experience Personality Fit: • Organized but relational • Detail-oriented but warm • Creative but structured • Proactive, not reactive — you see what’s coming and get ahead of it Why You Might Want This Job • Work alongside a highly respected, long-established agent with 40+ years of community roots and a strong reputation • Bring ideas to the table and actually see them implemented — this team moves fast • Create experiences people remember and get thanked for • Use AI tools and modern systems to work smarter — this team embraces technology to stay ahead • Grow into a bigger role as the business expands (events leadership, marketing leadership, or both) • You love real-time collaboration, a high-energy team environment, and a dedicated workspace. ( Please note: This is a fully in-office role for people who thrive in person! ) Compensation: $65,000 - $75,000

• What You’ll Actually DoClient Experience (“Care Bear” Energy — for Real) • Run client care systems: gifts, handwritten notes, home anniversaries, milestone celebrations, and “just because” touches • Keep the database warm with thoughtful outreach rhythms so no one slips through the cracks after closing • Track client engagement and suggest ways to improve the experience over time • Turn great moments into repeatable systems — without making it feel roboticEvents (The Fun Part That Still Needs Precision) • Plan and execute client appreciation events, open houses, pop-bys, and community moments • Coordinate vendors, RSVPs, timelines, budgets, and on-site flow • Be the on-site point person during events — making sure everything runs smoothly and classyOperations Support & Vendor Coordination • Back up Julie with overflow operational tasks during busy periods — follow-ups, scheduling, and transaction support when needed • Coordinate repair vendors on behalf of clients: get bids, schedule work, track progress, and see it through to completion • Manage project timelines for client repairs and improvements, keeping all parties informed and on track • Produce simple reports and tracking logs so Terry always knows where things stand — no surprises • Think ahead: anticipate what’s coming next, flag potential problems before they happen, and come ready with solutionsMarketing Support (Sharp, Not Director-Level) • Design simple, clean assets using Canva or Adobe Suite (event flyers, social graphics, email newsletters) • Schedule and organize social posts and email campaigns • Partner with Terry on creative ideas so he can stay focused on clients and big-picture work • Help maintain brand consistency across platformsWhat You Will NOT Be Doing • You will not own core transaction coordination — that’s Julie’s domain • You will not be the primary operations hub — but you will step in and support when volume spikesWho This Is Perfect For • You might be the one if you are: • Warm but organized — you can hug people and run a spreadsheet • Naturally thoughtful — you remember details others miss • The person who makes events feel smooth, not stressful • Creative but practical — you have ideas, and you follow through on them • Proud of your work, but not needy for the spotlight • The kind of teammate who says, “I’ve got it,” and truly does • A planner who thinks two steps ahead — for Terry, for clients, for the whole team