Director of Operations – Join the #1 Keller Williams Team in Northern CA & Hawaii Salary: $120,000 – $150,000 + Bonuses | Location: Los Gatos, CA (Hybrid) Location: Los Gatos, CA 95033 (Hybrid / In-Office) Compensation: $120,000 – $150,000 + Bonus Opportunities Benefits: Paid Vacation, Holidays, Sick Leave, Medical Contribution, and 401(k) with Employer Match The Opportunity Olga leads a high-achieving, collaborative team that values accountability, positivity, and growth. We pride ourselves on white-glove service, thoughtful decision-making, and creating a culture where clients become lifelong fans. This is your chance to be a true partner in a business where your contributions make a visible difference every day. Responsibilities: What You’ll Do You will own the details while keeping the big picture in mind, ensuring client care, transactions, and team coordination flow seamlessly. • Executive-Level Support: Manage high-level emails, calls, and calendars to keep Olga on track and focused on growth. • Operations Management: Optimize existing systems, refine processes, coordinate with the marketing coordinator and field assistant, and monitor budgets/ROI. • Transaction Coordination: Ensure contracts are compliant, and all parties are informed from start to close. • Listing & Buyer Support: Coordinate vendors, organize showings, and prepare offer packages for high-end listings. • Client Care: Deliver concierge-level service before, during, and after transactions to maintain our "lifelong fan" client base. • Marketing Collaboration: Partner with the marketing coordinator to ensure all materials and communications are polished and professional. Qualifications: Does This Sound Like You? • Systems-Minded: You love established processes but have the tech-savviness to research and implement improvements as the industry evolves. • High-Accountability: You take pride in "owning" the outcome and seeing projects through to completion. • Professional & Poised: You thrive in a "white-glove" environment and can communicate effectively with high-net-worth clients. • Adaptable: You enjoy the fast-paced nature of a top-tier real estate team and can pivot quickly when priorities shift. The Experience That Sets You Up for Success • Experience: 3+ years supporting a top-producing residential real estate agent or team in an operational capacity. • Licensing: Active CA real estate license strongly preferred (or willingness to obtain upon hire). • Commute: You live within a 40-minute commute of Los Gatos (95033). • Availability: Full-time, M-F (9-6), with flexibility for occasional evening or rare weekend emergencies. Compensation: $120,000 - $150,000 yearly

• What You’ll DoYou will own the details while keeping the big picture in mind, ensuring client care, transactions, and team coordination flow seamlessly. • Executive-Level Support: Manage high-level emails, calls, and calendars to keep Olga on track and focused on growth. • Operations Management: Optimize existing systems, refine processes, coordinate with the marketing coordinator and field assistant, and monitor budgets/ROI. • Transaction Coordination: Ensure contracts are compliant, and all parties are informed from start to close. • Listing & Buyer Support: Coordinate vendors, organize showings, and prepare offer packages for high-end listings. • Client Care: Deliver concierge-level service before, during, and after transactions to maintain our "lifelong fan" client base. • Marketing Collaboration: Partner with the marketing coordinator to ensure all materials and communications are polished and professional.