We are seeking a highly organized, proactive Director of Operations to lead the day-to-day operational performance of a fast-growing real estate team. This role serves as the operational hub of the organization — supporting agent productivity, managing onboarding, assisting with recruiting processes, and overseeing the transaction coordination department. The ideal candidate has strong real estate operations experience, excels at communication, and thrives in a fast-paced, people-focused environment. Responsibilities: Operations & Agent Support • Serve as the primary operational resource for agents and staff • Answer agent questions and troubleshoot workflow, systems, and process issues • Implement and maintain operational systems that support agent productivity • Identify inefficiencies and drive process improvements Onboarding & Training Support • Manage the onboarding process for new agents and staff • Coordinate training schedules, materials, and system setup • Ensure new hires integrate quickly and successfully into team systems and culture Recruiting & Hiring Support • Conduct initial screening calls with prospective agents • Schedule and coordinate interviews • Follow up with recruiting leads and maintain communication pipelines • Support recruiting events and pipeline tracking Transaction Coordination Leadership • Manage and supervise the Transaction Coordination (TC) department • Ensure compliance, accuracy, and timeliness of all transactions • Monitor contract-to-close workflows and service standards • Develop procedures and performance metrics for the TC team Team Performance & Communication • Support leadership with reporting and operational insights • Facilitate internal communication between agents, leadership, and support staff • Help maintain a positive, professional, and accountable team culture Qualifications: • 3+ years of experience in real estate operations, transaction management, or team leadership • Strong understanding of residential real estate sales workflow • Experience managing or working with transaction coordination processes • Excellent communication and interpersonal skills • Highly organized with strong attention to detail • Comfortable handling multiple priorities in a fast-paced environment • Experience supporting recruiting or hiring processes preferred Compensation: $60,000 with bonuses

• Operations & Agent Support • Serve as the primary operational resource for agents and staff • Answer agent questions and troubleshoot workflow, systems, and process issues • Implement and maintain operational systems that support agent productivity • Identify inefficiencies and drive process improvementsOnboarding & Training Support • Manage the onboarding process for new agents and staff • Coordinate training schedules, materials, and system setup • Ensure new hires integrate quickly and successfully into team systems and cultureRecruiting & Hiring Support • Conduct initial screening calls with prospective agents • Schedule and coordinate interviews • Follow up with recruiting leads and maintain communication pipelines • Support recruiting events and pipeline trackingTransaction Coordination Leadership • Manage and supervise the Transaction Coordination (TC) department • Ensure compliance, accuracy, and timeliness of all transactions • Monitor contract-to-close workflows and service standards • Develop procedures and performance metrics for the TC teamTeam Performance & Communication • Support leadership with reporting and operational insights • Facilitate internal communication between agents, leadership, and support staff • Help maintain a positive, professional, and accountable team culture