We are seeking a proactive, organized, and tech-savvy Executive Assistant to join our team full-time. This is a hybrid role based out of Syracuse, NY, with a mix of office and work-from-home flexibility. You will be the hub of operations, ensuring that systems are in place, transactions run smoothly, and clients receive five-star service. This is a W2 position with a base salary of $50,000–$55,000, plus the potential for performance-based incentives. Benefits include: • 10 flex PTO days • Standard holidays • Eligibility for company IRA contributions after two years of employment Responsibilities: • Manage daily operations including email inbox, calendars, scheduling, and task lists • Oversee contract-to-close process, ensuring deadlines and compliance are met • Support listing and buyer management with organized, repeatable systems • Maintain and update the database; build and execute a 36-touch client care plan • Coordinate with VA (marketing/social media) and ensure tasks are aligned and reported • Prepare and deliver regular communication/updates to clients and team members • Implement new systems and processes to streamline business operations Qualifications: • Strong organizational skills with attention to detail and follow-through • High responsiveness and urgency; able to manage multiple priorities in a fast-paced environment • Tech-savvy with proficiency in Microsoft Office/Google Suite; knowledge of CRMs, Canva, DocuSign, and MLS preferred (or ability to learn quickly) • Excellent written and verbal communication skills; confident in client-facing interactions • Self-starter with initiative to identify problems and create solutions • Customer service mindset—kind, approachable, and relationship-oriented • Adaptable and resourceful, able to thrive in a casual yet professional team culture Compensation: $50,000 - $55,000 yearly

• Manage daily operations including email inbox, calendars, scheduling, and task lists • Oversee contract-to-close process, ensuring deadlines and compliance are met • Support listing and buyer management with organized, repeatable systems • Maintain and update the database; build and execute a 36-touch client care plan • Coordinate with VA (marketing/social media) and ensure tasks are aligned and reported • Prepare and deliver regular communication/updates to clients and team members • Implement new systems and processes to streamline business operations