South Coast Winery Resort & Spa is looking for a General Manager to join our team. This position will be responsible for leading and hiring a team in the hotel’s effort to deliver exceptional customer service. Focusing on hotel/resort profitability through revenue generation, cost control and guest satisfaction. The General Manager will be responsible for the overall success of the hotel/resort.

Responsibilities include but are not limited to the following:

Provides the vision, leadership and strategy to all employees

Manages revenue, including rooms, housekeeping food and beverage, banquets, and other departments

Maintaining high quality and standards for all guests and employees

Meet goals established for operational expenses and labor costs

Responsible for the P&L, budgets and cost/inventory control.

Produces monthly financial reports

Develop an annual marketing plan

Motivates, train and lead staff to maintain a successful work environment

Handles issues including, employee development, employee turnover, employee performance.

Responsible for organizing and administering regular staff meetings

Supervise all key management personnel

Requirements include but are not limited to the following:

Minimum of 5 years of General Management experience in hotel/resort environment

Excellent customer service skills

Excellent written and oral communication skills

Strong organizational, problem solving and leadership and analytical skills

Computer skills to include Word, Excel and Outlook