Job Summary
Our hotel is now seeking a General Manager to join our team. This position will be responsible managing daily hotel operations to achieve company goals for revenue and profit while delivering exceptional customer service. The General Manager will be responsible for the overall success of the hotel.
Responsibilities Include:
Responsible for the P&L, budgets and cost/inventory control
Provides the vision, leadership and strategy to all employees
Manages revenue, including rooms, housekeeping food and beverage, banquets, and other departments
Ensures timely and accurate completion of all period end financial statements and reports.
Develops hotel organizational strategies by contributing information and analysis
Meet goals established for operational expenses and labor costs
Putting in place quality and customer service strategies and designing systems
Ensures to keep employees motivated, trained and leads staff to maintaining a successful work environment.
Performs tasks associated with employees relations, including but not limited to handling issues accordingly when it comes to employee devilment, turnover and performance.
Supervises and develops the performance of all operating departments including but not limited to guest relations, front office operations, maintenance and housekeeping
Qualifications and Requirements:
Bachelor Degree highly preferred
3+ years in upper level management
Progressive experience in a hotel or related field
Ability to encourage, lead and manage by example. Must be strong leader and self-motivator.
Strong computer skills including Word and Excel.
Must have solid working knowledge of the hospitality and business management fields
Excellent interpersonal, analytical and written and verbal communication skills