Benefits:
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Oversee daily operation and maintenance of building systems: HVAC, plumbing, electrical, boilers, elevators, life-safety/fire systems, building envelope, roofing, and lighting.
Ensure building systems are maintained per manufacturer and code standards.
Conduct regular inspections of mechanical rooms, roof/envelope, common areas, and exterior grounds/loading/service areas.
Maintain building logs, service records, and equipment histories.
Provide ongoing assessment of equipment condition and risk exposure.
Build, maintain, and enforce PM schedules for major equipment systems and common area/residential/commercial infrastructure.
Implement seasonal readiness plans
Reduce reactive work orders through high PM compliance.
Maintain asset inventory and replacement cycles.
Manage assignment of labor, service response, and workflow scheduling.
Train and coach staff on technical standards, customer service, safety, and documentation requirements.
Track performance, overtime, attendance, work quality, and response times.
Ensure work orders are completed accurately with proper notes and documentation.
Lead weekly operations meetings to review priorities and issues.
Source, bid, and manage vendors.
Ensure vendor compliance (licensing, COIs, W-9s) and safe work practices.
Monitor performance, enforce scope, and track service-level compliance.
Review invoices for scope accuracy and prevent unauthorized charges.
Maintain preferred vendor list and service contracts.
Ensure prompt response and completion of resident and commercial service requests.
Define and enforce response standards (e.g., emergency within 1 hour; standard within 24 hours).
Track recurring issues and drive root-cause corrections.
Reduce escalations through proactive communication and coordination with PM and tenants.
Maintain compliance with local building codes, fire/life safety requirements, OSHA standards, and insurance loss-control recommendations.
Coordinate and manage inspections.
Track violations/citations and ensure closure within established timeframes.
Maintain and update emergency plans and safety protocols.
Document incidents and coordinate remediation and insurance follow-up.
Manage building repairs/maintenance budgets and spending targets.
Forecast quarterly and annual maintenance needs and capital replacements.
Approve/review purchase orders, invoices, and vendor costs.
Reduce emergency repairs through planning and PM execution.
Identify savings through vendor negotiation and program improvement.
Provide monthly reporting (work order stats, major repairs/equipment issues, compliance updates, vendor performance, budget performance, upcoming needs).
Maintain documentation for audits, insurance, inspections, and compliance.