Join a prestigious and growing team at High Falls Sotheby’s International Realty as a Real Estate Inside Sales Agent (ISA) and Client Care Specialist, and take the first step in launching a rewarding real estate career right here in Rochester, NY. Gateway to a Thriving Career: • This isn't just a job—it's your entry into a high-performance real estate environment with the support of one of the most prestigious brands in the world. Whether you’re aiming to become an agent, build a long-term administrative career, or grow into leadership, this position sets the foundation. Unmatched Brand Prestige: • You'll be representing High Falls Sotheby’s International Realty—a name synonymous with excellence, trust, and global recognition. This gives you a distinct advantage in building credibility, creating meaningful connections, and standing out in the local market. Be the Difference-Maker: • You are the first impression—the friendly voice and helpful guide clients encounter as they begin their real estate journey. Your role directly impacts their experience and sets the tone for a relationship built on trust, care, and responsiveness. Learn by Doing—at a High Level: • Immerse yourself in the day-to-day operations of a top-tier team. You’ll gain hands-on experience in client communication, lead nurturing, scheduling, and team collaboration. It’s the kind of learning environment that accelerates professional development in ways textbooks and classrooms can’t. Culture of Excellence and Support: • You’ll be surrounded by people who are ambitious, driven, and collaborative. We operate with a shared mission, celebrate wins together, and value work-life balance. It’s a team where your growth is championed and your contributions matter. Tools, Coaching, and Mentorship: • From cutting-edge CRM systems to weekly training and direct mentorship from high-performing professionals, you’ll always have the resources you need to grow, thrive, and prepare for what’s next. Responsibilities: • Be the Local Expert : Stay informed on local real estate trends, listings, and community insights to confidently answer client questions and build trust. • Deliver Exceptional Service : Conduct timely and consistent follow-ups to ensure clients feel supported, heard, and valued throughout their home-buying or selling journey. • Master Communication : Manage and respond to client emails with professionalism and urgency, ensuring every inquiry receives prompt, thoughtful attention. • Drive Results : Maintain and monitor the sales pipeline, keeping an eye on key metrics and working proactively to meet or exceed team sales goals. • Sharpen Your Edge : Participate in daily sales training and role-playing sessions to continuously enhance communication, persuasion, and conversion skills. • Coordinate with Precision : Schedule and confirm appointments with clients and agents, following up efficiently to ensure seamless interactions and next steps. Qualifications: • Coachable & Collaborative: Embraces feedback and works well in a team environment, understanding that personal growth and collaboration are key to thriving in this role. • Highly Organized : Skilled in managing multiple priorities, tasks, and deadlines with efficiency and focus. • Excellent Communicator : Possesses clear, confident, and professional verbal and written communication skills. • Sales Savvy (Preferred) : Previous phone-based sales experience is a strong plus, especially in a fast-paced or client-focused environment. • Flexible Availability : Open to both full-time and part-time scheduling, with the ability to work various shifts as needed. • Adaptable & Resilient: Comfortable adjusting to market changes and external shifts, maintaining composure and productivity. • Real Estate Knowledge (Bonus) : A real estate license or familiarity with the industry is beneficial but not required. • Team-Oriented : Values a strong team culture and contributes to a collaborative, goal-driven atmosphere while maintaining individual accountability. Compensation: $38,000 - $62,000 + bonus yearly

• Be the Local Expert: Stay informed on local real estate trends, listings, and community insights to confidently answer client questions and build trust. • Deliver Exceptional Service: Conduct timely and consistent follow-ups to ensure clients feel supported, heard, and valued throughout their home-buying or selling journey. • Master Communication: Manage and respond to client emails with professionalism and urgency, ensuring every inquiry receives prompt, thoughtful attention. • Drive Results: Maintain and monitor the sales pipeline, keeping an eye on key metrics and working proactively to meet or exceed team sales goals. • Sharpen Your Edge: Participate in daily sales training and role-playing sessions to continuously enhance communication, persuasion, and conversion skills. • Coordinate with Precision: Schedule and confirm appointments with clients and agents, following up efficiently to ensure seamless interactions and next steps.