Real Estate Operations Manager Halliday Group | eXp Realty We are seeking an experienced Operations Manager to lead execution, build scalable systems, and elevate operations. You’ll play a key role in building a high-performance real estate business with strong leadership, high standards, and a culture of excellence. If you take pride in building systems that help people and teams succeed, we’d love to hear from you. This is a senior, hands-on role for a sharp, systems-driven professional who thrives in fast-paced environments and enjoys creating structure, clarity, and consistency. What Success Looks Like • Strong, accountable operations team • Clean, reliable CRM system • Documented workflows • Seamless systems • Reduced leadership workload Responsibilities: What You’ll Do • Lead daily operations and workflows • Design, improve, and enforce systems and processes • Implement new programs, tools, and platforms • Manage and support the operations team (TC + VAs) • Oversee CRM standards and accountability • Maintain organized documentation and systems • Oversee client experience standards • Resolve issues proactively • Support leadership with execution and strategy • Build and document SOPs Qualifications: Who We’re Looking For • 2+ years of real estate operations or team support experience • Experience working with top-producing agents • Highly organized and systems-oriented • Strong communicator • Comfortable with autonomy and decision-making • Calm under pressure • Proficient in Google Workspace Compensation: $60,000 - $90,000 yearly

• What You’ll Do • Lead daily operations and workflows • Design, improve, and enforce systems and processes • Implement new programs, tools, and platforms • Manage and support the operations team (TC + VAs) • Oversee CRM standards and accountability • Maintain organized documentation and systems • Oversee client experience standards • Resolve issues proactively • Support leadership with execution and strategy • Build and document SOPs