KW Reserve is seeking an Operations Coordinator to partner directly with our Owner and leadership team. This is not a traditional administrative role; it’s a key leadership position designed for a systems-minded operator who thrives behind the scenes, aligning vision with execution and building the infrastructure for scalable growth. Compensation & Benefits • $60,000-$70,000 base salary (commensurate with experience) • Performance-based bonus opportunities • Paid Time Off (PTO) • Benefits stipend available • Leadership growth and professional development opportunities Responsibilities: Strategic Operations & Systems Leadership • Partner with the Owner to translate vision into operational priorities and measurable results. • Help to recruit and network at a high level to help with overall team growth. • Oversee and optimize backend operations, allowing the sales team to focus on production and growth. • Design, implement, and refine systems for CRM, transaction management, database oversight, and client communication. • Build scalable processes, SOPs, and operational manuals that evolve with the business. Client Experience & Reputation Excellence • Develop systems to drive client testimonials, referrals, and brand loyalty. • Ensure the client journey is consistent, elevated, and aligned with KW Reserve’s values. • Partner with marketing to execute brand promises and maintain engagement beyond the close. Qualifications: • 3–5+ years of leadership, operations, or executive support experience (real estate industry preferred). • Bachelor’s degree strongly preferred. • Exceptional communication, organizational, and analytical abilities. • A passion for systems, process improvement, and enabling others to succeed. • Calm under pressure, resourceful, and results-driven. Who You Are • A strategic partner who bridges big-picture vision with tactical execution. • A trusted operator who thrives in a high-growth, fast-paced environment. • A systems builder who sees complexity and creates clarity. • A team-first leader who values excellence, accountability, and collaboration. • Growth-minded, proactive, and energized by scaling organizations. Compensation: $60,000 - $70,000 commensurate with experience

• Strategic Operations & Systems Leadership • Partner with the Owner to translate vision into operational priorities and measurable results. • Help to recruit and network at a high level to help with overall team growth. • Oversee and optimize backend operations, allowing the sales team to focus on production and growth. • Design, implement, and refine systems for CRM, transaction management, database oversight, and client communication. • Build scalable processes, SOPs, and operational manuals that evolve with the business.Client Experience & Reputation Excellence • Develop systems to drive client testimonials, referrals, and brand loyalty. • Ensure the client journey is consistent, elevated, and aligned with KW Reserve’s values. • Partner with marketing to execute brand promises and maintain engagement beyond the close.