We are looking for our next great property manager. The property manager will oversee the coordination and supervision of service providers and be accountable for all on-site property management, including local marketing, all tenant relations, and financial reporting. Our property managers enjoy a creative and diverse work-life. We offer you career development opportunities, an empowering work environment, and a myriad of recognition and awards. If this position interests you, start your application today! Responsibilities: • Facilitates resident move-ins/move-outs by negotiating leases, collecting security deposits and processing applications to ensure a smooth process • Monitor all new prospects and incorporate findings into marketing campaigns to help increase company growth • Establish rates by researching local market and calculating costs so pricing is accurate and fair • Coordinates and oversees on-site operations including budget implementation, vendor relationships, contractor workmanship, rent collections, accounts payable, etc. to ensure smooth operations of the property • Advertise vacancies, obtain referrals from current tenants, show units, and showcase advantages of locations and services to help obtain new tenants Resident Relations • Serve as the primary point of contact for all resident communications. • Address repair requests, lease questions, and conflict resolution in a timely and professional manner. • Conduct move-in/move-out walkthroughs with appropriate documentation. Owner Investor Relations • Maintain proactive and transparent communication with property owners. • Prepare monthly owner reports, recommend value-add strategies, and ensure long-term asset performance. • Educate and advise clients on regulatory compliance and market conditions. Security Deposit Returns • Process and return security deposits, with appropriate deductions and documentation, within a timely basis of no later than 21 days, but with the motivation to have it done within 14 days or less. • Coordinate with vendors to finalize invoices and close work orders swiftly. Vacancy Turnover Leasing • Oversee the turnover process to ensure vacant units are brought to rent-ready condition within 14 **** days of possession. • Manage advertising, pricing, showings, and application screening to secure qualified tenants quickly. Rent Collections Delinquencies • Monitor all tenant accounts for late rent payments. • Initiate follow-up and collection efforts for rent more than 5 days late. • Coordinate with legal support for serving Pay or Quit Notices and support the eviction process when necessary. Maintenance Work Order Coordination • Triage and assign maintenance requests based on urgency and impact. • Follow through to ensure each Work Order is marked “Completed” or “Cancelled” with appropriate notes and timeline tracking. • Communicate proactively with residents and vendors during the repair process. New Business Onboarding • Respond to prospective owner leads the same day. • Conduct initial consultation and follow-up outreach Qualifications: • Customer service or real estate sales background preferred • Able and willing to work both evenings and weekends • Excellent computer skills, including Microsoft Office • Enjoys meeting people and takes pride in providing excellent customer service • Exquisite presentation and negotiation skills • Live in San Francisco. • Minimum 5-10 years of experience in residential property management (multi-family or mixed portfolio preferred). • Strong working knowledge of San Francisco Rent Ordinance, California Civil Code, and Fair Housing laws. • Demonstrated experience handling full-cycle leasing, maintenance coordination, and resident/owner communication. • Proven ability to meet performance-based targets and time-sensitive goals. • Excellent verbal and written communication skills. • Tech-savvy: Proficiency in property management software (e.g., RentVine, AppFolio, Buildium, or equivalent), Google Workspace, and task management tools. • California Real Estate License preferred (or willingness to obtain within 6 months). • Strong customer service orientation with the ability to problem-solve under pressure. • Reliable transportation and the ability to conduct on-site property inspections and meetings. • Detail-oriented. • Strong organizational skills. • Ability to Muti-task. • Project management experience is a plus. • Bilingual (Cantonese, Mandarin, or Spanish) preferred. Compensation: $75,000 - $100,000 yearly

• Resident Relations • Serve as the primary point of contact for all resident communications. • Address repair requests, lease questions, and conflict resolution in a timely and professional manner. • Conduct move-in/move-out walkthroughs with appropriate documentation.Owner Investor Relations • Maintain proactive and transparent communication with property owners. • Prepare monthly owner reports, recommend value-add strategies, and ensure long-term asset performance. • Educate and advise clients on regulatory compliance and market conditions.Security Deposit Returns • Process and return security deposits, with appropriate deductions and documentation, within a timely basis of no later than 21 days, but with the motivation to have it done within 14 days or less. • Coordinate with vendors to finalize invoices and close work orders swiftly.Vacancy Turnover Leasing • Oversee the turnover process to ensure vacant units are brought to rent-ready condition within 14 days of possession. • Manage advertising, pricing, showings, and application screening to secure qualified tenants quickly.Rent Collections Delinquencies • Monitor all tenant accounts for late rent payments. • Initiate follow-up and collection efforts for rent more than 5 days late. • Coordinate with legal support for serving Pay or Quit Notices and support the eviction process when necessary.Maintenance Work Order Coordination • Triage and assign maintenance requests based on urgency and impact. • Follow through to ensure each Work Order is marked “Completed” or “Cancelled” with appropriate notes and timeline tracking. • Communicate proactively with residents and vendors during the repair process.New Business Onboarding • Respond to prospective owner leads the same day. • Conduct initial consultation and follow-up outreach