The Leasing Assistant’s primary focus is to assist both the leasing agents and the Director of Leasing. The Department consists of a small group of leasing agents, leasing agent assistants, and an assistant to the Director of Leasing. This Department is responsible for leasing the company’s portfolio of residential properties. The scope of work includes assisting agents with showings, conducting property move-in and move-out inspections, contacting the HOA to obtain pool keys or other pertinent information, managing high volume of calls and emails from prospective tenants and owners, arranging owner and realtor access to homes, filing, and providing general assistance to the Director of Leasing or leasing agents.
Principle Duties and Responsibilities
Ensure prompt and effective communication with Landlords, Tenants, Prospective Tenants and Co-Workers.
Maintain appropriate documentation of communication with customers.
Assist agents with showings, adding or removing lockboxes, handling move-out inspections.
Contact HOA for pool keys, dish approval, researching parking spaces or mail box numbers.
Advise new tenants of move-in instructions and coordinate move-in.
Advise tenants and owners of move-out protocol.
Perform other special assignments as determined by Director of Leasing.
Effective verbal and written communication skills
Proactive communicator who responds with urgency
Exemplifies problem solving skills and innovative thinking
Flexibility and exceptional multi-tasking abilities
Supports the needs of co-workers and other departments
Ability to effectively communicate.
Ability to multi-task.
Ability to calculate figures and amounts such as discounts, prorates, and percentages.
Must have a valid driver’s license and clean driving record.
Certificates, Licenses, Registrations
Must be licensed as a Colorado Real Estate Broker if assisting with any negotiations. If not currently licensed, must be willing to obtain license.
Physical and Mental Demands
Ability to sit for extended periods of time
Basic math capabilities
Ability to learn internet based software/apps
Experience with Microsoft Office Suite – Word, Outlook, and Excel
Moderate noise within company office and offsite jobsites (examples: business office with computers, printers, and light traffic)
This job description is not meant to be an all-inclusive statement of every duty and responsibility that will ever be required of an employee in this job. Final job offer contingent upon successful completion of personal background checks and drug testing.