Job Description

We are seeking a Customer Service and Sales (Field) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about our products and services
• Troubleshoot and resolve objections and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of our evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

Real Time Acquisitions is committed to conveying enlightened, integrated marketing & brand imaging services based on customer life cycle of raised awareness; a real understanding of brand recognition for clients’ passion of their customers, and a genuine enthusiasm for what we do. Our aim is to act as a trusted extension of our clients' marketing departments, producing results that directly and positively impact on our clients' business objectives. RTA is also committed to providing an informal yet professional working environment that encourages and rewards creativity, insight, teamwork and enthusiasm. Real Time Acquisitons culture and philosophy is based on success and leadership principles as well as foundations of old school & new school acumen.