POSITION: Inbound Mail Processor
LOCATION: Dallas, TX
CLASSIFICATION: Non-Exempt
REPORTS TO: Manager
COMPENSATION: Competitive Hourly Rate
BENEFITS: Medical, dental, and disability benefits paid 100% for Full Time Employees
HOURS: Full-time
TRAVEL: None
ESSENTIAL FUNCTIONS
QUALIFICATIONS AND SKILLS
High School Diploma required; Bachelor’s Degree preferred
4+ Years of Mailroom and/or Mortgage experience required
Must Be able to pass a criminal background check, drug screen and credit check to client required standards
Must have a valid Texas Driver’s License and a good driving record.
Possess strong verbal and written communication skills to effectively communicate with team and management
Strong Strategic thinking skills to help improve team and personal areas of responsibility
Possess strong analytical skills for decision-making
Possess leadership skills to assist management with team training and other functions
Highly proficient in Microsoft Office Suite; including Excel, Word and Outlook
Ability to lift up to 60 pounds and stand or bend for an extended period of time
Highly detailed oriented and possess the ability to prioritize work and work within deadlines
Should enjoy speaking with people and performing computer research
Likes working in a fast paced environment
Ability and willingness to gain knowledge on the collections industry
Ability to meet regular attendance requirements and schedules established for the department
Ability to work as a team member; effectively sharing ideas, skills and knowledge
WORK ENVIRONMENT
This job operates in a professional office and mailroom environment. This role routinely uses standard office equipment, including electronic keyboard, mouse and telephone. This role routinely uses standard mailroom equipment including scanners, letter folder/inserter and postage machine.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing duties of this job, the employee is regularly required to talk on the phone. They may be required to sit and review information on a computer screen for long periods of time as well as perform repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard. They must be able to lift packages up to 60 pounds and stand or bend for an extended period of time.