ENROLLMENT & INTAKE SPECIALIST – Remote

Are you looking for a career opportunity with a fast-growing company that helps to transform lives? If so, then you’ve come to the right place. Invicta Health Solutions, a business division of RSi, seeks full-time Enrollment Specialists to augment our growing team. As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. Invicta incorporates artificial intelligence with human interaction to secure funding and provide a dynamic patient experience. There has never been a better time to join RSi and Invicta!

Invicta Health Solutions is a Revenue Cycle Management division of Receivable Solutions, LLC (RSi); headquartered in Columbia, South Carolina with employees, clients, and partners all over the United States. The purpose of our Invicta division is the relentless innovation of RCM processes for the benefit of others. Our leadership team is committed to developing tomorrow’s leaders from within, so we balance technical development with life and leadership skill-building. Successful employees embrace and cultivate these characteristics: customer service excellence; fail fast and forward; tech-forward; diversity, equity, and inclusion advocacy; goal-oriented; community citizenship; and team play.

Position Summary:

We are looking for Enrollment Specialists with Texas Medicaid Enrollment experience to act as liaisons between government entities and patients to secure funding for healthcare services rendered at hospital facilities. Enrollment Specialists collect and review patient information to determine eligibility for Medicaid, Social Security Administration, and County Social Services programs.

Key Accountabilities:

Determine patient’s eligibility for state, federal, or county programs.

Maintain case load, upholding productivity standards.

Develop and maintain processional relationships with hospital staff, patients, and state workers.

Prepare documents, ensuring accuracy and completion.

Adhere to and support organizational standards, policies, and procedures.

Perform other duties as assigned.

Skills/Abilities/Experience & Qualifications:

· High School Diploma (equivalent)

· Exceptional customer services skills

· Demonstrates communication, problem solving and case management skills, and the ability to act/decide accordingly.

· Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc.

· Excellent written and verbal communication skills

· Bi-lingual (English and Spanish)

Preference will be given to candidates with additional skills such as:

· Knowledge of Texas Medicaid, Social Security Administration, and County Social Service programs

· An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and Invicta Health Solutions

· Knowledge of major hospital systems and healthcare environments

· Bachelor’s Degree

Competitive Compensation Package:

· Medical, dental, and vision insurance plans

· Company-paid life insurance

· Free wellness membership

· 401K retirement plan

· Paid on the job training

· Opportunity for advancement

· Mentoring and coaching

Physical Demands/Working Conditions:

Requires prolonged sitting, standing, or walking some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work may be performed inside the hospital or remote site. Work may be stressful at times. Must be an effective communicator with strong problem resolution abilities. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel to other Invicta Health Solutions Division offices and/or client facilities may be required.

OSHA Category:

If working in a hospital setting, the normal work routine should involve no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). The candidate selected for this position will not be required to conduct any medical care if they are working in a hospital or remote setting. Enrollment Specialists must abide by client-required on-site policies such as wearing masks, providing COVID-19 vaccination status and testing, etc.

This is a remote position.