Job Description

Always lending a helping hand with a smile. As a Reception Host & Driver, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

What is in it for you:

• Wonderful work-life balance with access to the outdoors steps away from the lodge.
• Employer Sponsored Benefit Packages including 100% covered Employee Only Health Insurance Coverage. Total possible coverages include: health, dental, vision, STD, LTD, Life, AD&D, Supplemental Coverages, Ski/Spa Pass, EAP, and 401k!
• Incredible team culture with many engagement opportunities. A place to feel appreciated.
• Seasonal full-time employment, job-attached based on performance.
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Summary of Responsibilities:

Reporting to the Front Office Manager, your responsibilities include, but are not limited to:

• Providing safe and comfortable shuttle transportation to and from the Telluride and Montrose airports.
• Ensuring timely delivery of Guests’ luggage, messages, and other items throughout the property.
• Providing personalized room orientations in a warm and professional manner.
• Delivering professional, friendly, and engaging service.
• Attending scheduled departmental meetings.
• Assisting Owners and Guests with hotel information and services in an informative and helpful manner.
• Following all departmental policies, procedures, service standards, and safety guidelines.
• Maintaining a welcoming presence in the Reception Area as an ambassador of the property and brand.
• Performing other duties as assigned.

Qualifications

Qualifications:

• Valid Driver's License in good standing required
• 21 Years of age or older with 5+ years of driving experience
• Previous experience in guest services department preferred
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking throughout shift
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.

Starting hourly wage: $20.02/hr

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Other benefits found in "What's In It For You?"

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging: We celebrate our differences. We support each other and we always stand together.​

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity: We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.