Benefits:

Bonus based on performance

Competitive salary

Training & development

About Us Arrow Systems Inc. is a Buffalo–based manufacturer and distributor of advanced digital printing equipment and materials. We serve customers around the world in industries ranging from packaging and labeling to industrial and specialty printing. With decades of experience, our team focuses on delivering reliable, high-quality solutions backed by exceptional service and support.

We are seeking a friendly, organized, and detail-oriented individual to join our team as an Office Assistant. This role will serve as a primary point of contact for customers and visitors while also supporting daily office operations and administrative tasks.

Responsibilities

Answer and direct phone calls and emails

Greet customers and visitors in a professional manner

Maintain organized records, spreadsheets, and office documentation

Coordinate incoming and outgoing shipments and paperwork

Help track orders, freight, and operational records

Communicate with vendors, carriers, and customers as needed

Support day-to-day office and logistics operations

Qualifications

Strong communication and customer service skills

Highly organized with strong attention to detail

Comfortable multitasking in a fast-paced environment

Proficient in Microsoft Excel and Microsoft Office

Positive attitude and ability to work independently