Receptionist/Administrative Support

AALI - Orange, CA

Receptionist/Administrative Support

Orange, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Health insurance

    Paid time off

    Training & development

    Do you enjoy helping others and are you detailed oriented? Are you comfortable with talking to people on the phone and using a computer all day, so you are computer literate? Do you like to work with numbers and learn new things? Do you desire to be part of a team and want to be part of the solution and not the problem? If this sounds like you, please read on.

    We are a team of people helping people. Our independent insurance business is based on the relationships we build within our Team, our clients, potential clients, our community and the companies we work with. As an independent insurance agency, we work for our clients, not one insurance company.

    Our hours are Monday thru Friday from 8:30 – 5:30 and we will provide training. You may be asked to work occasionally during an evening or Saturday to support local and community events.

    Job Responsibilities:

    Welcome face of the Agency to people that call on the phone and walk in the front door

    Establish working relationships with clients, potential clients, and companies we represent on the phone, email and on paper

    Supporting teammates with follow up for clients and prospects

    Promptly respond to client needs either on the phone or electronically

    Maintain client files and process routine correspondence between our agency and the client or company… both paper records and on our many different software programs

    Assist with other office duties as they arise and are needed

    Professional and Personal Skills:

    Friendly voice and pleasant tone over the phone and in person

    Excellent communication skills both verbal and written

    Has appropriate business attire

    Proficient with Microsoft Word, Excel, and Outlook

    Type quickly and accurately

    Organized, structured, punctual, and will follow the rules

    Familiar with the multi-line phone system and how to use one

    Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical, and honest

    Wages and Compensation:

    We offer competitive wages, depending on experience and other benefits are available as well.

    Experience Requirements:

    No previous insurance experience is required. We will train and educate the successful candidate. However, having previous experience working within the insurance industry is a bonus.

    Languages: Because many of our customers are Spanish-speaking, fluency in both English and Spanish is highly preferred. Candidates should be comfortable speaking, reading, and writing in both languages.