About the Firm Zoecklein Law is a growing Florida law firm focused on probate, estate planning, and trust and estate litigation. We are seeking a professional and organized bilingual receptionist to serve as the first point of contact for our clients.
Position Summary The Bilingual Receptionist is responsible for managing the front desk, answering incoming calls, greeting clients, and assisting with administrative and front office support tasks. The ideal candidate is professional, dependable, and able to communicate clearly in both English and Spanish while helping maintain a welcoming and organized office environment.
Key Responsibilities
Answer and direct incoming calls in a professional manner
Greet clients and visitors and provide a welcoming front office experience
Schedule consultations and manage appointment calendars
Assist with client intake and route inquiries to the appropriate staff member
Maintain a clean and organized reception area, lobby, and conference rooms
Assist with basic office upkeep including light cleaning and maintaining common areas
Assist with scanning, filing, and general administrative tasks
Support attorneys and staff with front office coordination as needed
Assist in de escalating and appropriately routing escalated client concerns
Assist with light HR related administrative tasks such as noting employee arrival times, late arrivals, and absences and reporting to management
Qualifications
Fluency in both English and Spanish required
Prior receptionist or administrative experience preferred
Law firm experience preferred
Strong communication and interpersonal skills
Professional phone etiquette
Strong organizational skills and attention to detail
Ability to multitask in a fast paced office environment
Proficiency with basic office technology and computer systems
Work Schedule Monday through Friday 8:30 AM to 5:00 PM
Equal Opportunity Statement Zoecklein Law is an equal opportunity employer and complies with all applicable federal and state employment laws.
Employment Eligibility Zoecklein Law is an E Verify employer.