Receptionist - Bilingual

ZOECKLEIN LAW PA

Receptionist - Bilingual

Brandon, FL
Full Time
Paid
  • Responsibilities

    About the Firm Zoecklein Law is a growing Florida law firm focused on probate, estate planning, and trust and estate litigation. We are seeking a professional and organized bilingual receptionist to serve as the first point of contact for our clients.

    Position Summary The Bilingual Receptionist is responsible for managing the front desk, answering incoming calls, greeting clients, and assisting with administrative and front office support tasks. The ideal candidate is professional, dependable, and able to communicate clearly in both English and Spanish while helping maintain a welcoming and organized office environment.

    Key Responsibilities

    Answer and direct incoming calls in a professional manner

    Greet clients and visitors and provide a welcoming front office experience

    Schedule consultations and manage appointment calendars

    Assist with client intake and route inquiries to the appropriate staff member

    Maintain a clean and organized reception area, lobby, and conference rooms

    Assist with basic office upkeep including light cleaning and maintaining common areas

    Assist with scanning, filing, and general administrative tasks

    Support attorneys and staff with front office coordination as needed

    Assist in de escalating and appropriately routing escalated client concerns

    Assist with light HR related administrative tasks such as noting employee arrival times, late arrivals, and absences and reporting to management

    Qualifications

    Fluency in both English and Spanish required

    Prior receptionist or administrative experience preferred

    Law firm experience preferred

    Strong communication and interpersonal skills

    Professional phone etiquette

    Strong organizational skills and attention to detail

    Ability to multitask in a fast paced office environment

    Proficiency with basic office technology and computer systems

    Work Schedule Monday through Friday 8:30 AM to 5:00 PM

    Equal Opportunity Statement Zoecklein Law is an equal opportunity employer and complies with all applicable federal and state employment laws.

    Employment Eligibility Zoecklein Law is an E Verify employer.