Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Competitive Hourly Pay

Career Growth Opportunities

Fun and Energetic Environment

Job Summary

We are looking for a friendly, welcoming receptionist to join our team!

As the receptionist for our busy medical clinic/urgent care, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and attend to their needs throughout their appointments. The ideal candidate has a cheerful disposition, excellent communication skills, computer skills, and the ability to multitask.

Responsibilities

Greet guests as they arrive at the clinic

Answer phone calls

Assist with maintaining a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Perform tasks such as filing, photocopying, scanning, and faxing.

Ability to handle confidential information securely.

Create patient charts within AdvancedMD. Pre-populate charts.

Scribing of notes, inputting medications, and diagnoses.

Manage patient scheduling, including appointments and follow-ups.

Complete insurance verifications and obtain prior authorizations.

Collaborate with healthcare providers (physicians and facilities) to ensure efficient workflow.

Qualifications

Two or more years of customer service experience is preferred

Previous experience as a receptionist is preferred

Excellent communication skills with a focus on customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills