Receptionist - Culture Catalyst

CROSSCOUNTRY MORTGAGE LLC

Receptionist - Culture Catalyst

Bloomfield Hills, MI
Full Time
Paid
  • Responsibilities

    We’re looking for a full-time, in-office Receptionist & Culture Catalyst—someone who can keep things organized, bring great energy, learn the mortgage world, and help showcase our culture through marketing and social content. What We Offer • Full-time, in-office position (this is not a remote role) • Full benefits package , including: • Medical insurance • Dental insurance • Vision insurance • 401(k) with employer participation • Paid time off & holidays • Training in mortgage lending and marketing • Career growth opportunities • A workplace where your personality and ideas matter The Bottom Line If you love people, thrive in a busy environment, enjoy being creative, and want to grow with a team that values both professionalism and fun—we want to meet you. Apply with your resume and a short note about why you’d be a great fit. Bonus: include a social media handle or example of content you’ve created. Responsibilities: What You’ll Do Front Desk & Office Flow • Greet clients, partners, and team members (first impressions matter here) • Answer phones, schedule appointments, and keep the office running smoothly • Support a busy team in a high-volume environment Chaos Wrangler Mode • Keep things organized when the office gets busy • Anticipate needs and help wherever necessary • Be a steady, upbeat presence on fast-paced days Mortgage Learning & Support • Learn the basics of mortgage lending and our processes • Assist with loan-related and administrative tasks as you grow • Become a trusted support role for the team Marketing & Culture Content • Capture and create social media content (Reels, Stories, BTS moments) • Help showcase our culture, wins, and team personality • Support recruiting efforts by showing what it’s like to work here Qualifications: What We’re Looking For • Strong communication and people skills • Organized, adaptable, and proactive • Comfortable with social media and content creation • Reliable, coachable, and eager to grow • Positive energy with a “how can I help?” mindset • Mortgage or marketing experience is a plus—but not required. Compensation: $18 - $22 hourly

    • What You’ll DoFront Desk & Office Flow • Greet clients, partners, and team members (first impressions matter here) • Answer phones, schedule appointments, and keep the office running smoothly • Support a busy team in a high-volume environmentChaos Wrangler Mode • Keep things organized when the office gets busy • Anticipate needs and help wherever necessary • Be a steady, upbeat presence on fast-paced daysMortgage Learning & Support • Learn the basics of mortgage lending and our processes • Assist with loan-related and administrative tasks as you grow • Become a trusted support role for the teamMarketing & Culture Content • Capture and create social media content (Reels, Stories, BTS moments) • Help showcase our culture, wins, and team personality • Support recruiting efforts by showing what it’s like to work here • Bring creative ideas to help attract new clients and team members