Benefits:

Competitive salary

Paid time off

Training & development

401(k) matching

Dental insurance

Employee discounts

Health insurance

Vision insurance

Benefits/Perks

Medical insurance

Dental insurance

Vision insurance

401K retirement with company match

Vacation, paid time off

Company-paid training

Employee discounts for Culligan in-home products

Job Summary

Culligan Water is seeking an individual as a secretary experienced in customer relations. The Secretary works directly with customers to schedule routes, resolve problems, and meet related needs. The Secretary will perform routine tasks such as posting payments, processing transactions, and contacting customers for delivery and service and providing customer support. You should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

Extensive problem-solving, order processing, and helping to manage customer accounts

Provide proactive sales support by developing close relationships with customers

Schedule service and delivery orders

Coordinate schedules with the service/operations team

Contact customers for purposes of scheduling additional services or offering maintenance plans

Refer unresolved customer grievances to designated departments for further investigation

Posting transactions on customer accounts

Qualifications

High school diploma

Minimum of two years of customer service experience required

Strong time management and project management skills

Proficient in Microsoft Office (word, excel, outlook)

Excellent communication skills, both written and verbal

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.