Benefits:
401(k)
Dental insurance
Employee discounts
Paid time off
Signing bonus
Training & development
Vision insurance
About the Role:
Join Donnys Automotive LLC as a Receptionist, where you will be the welcoming face of our bustling automotive service center in Albuquerque, NM. This role is perfect for someone who thrives in a fast-paced environment and enjoys providing exceptional customer service to our valued clients.
Responsibilities:
Greet and assist customers with inquiries and service requests.
Manage phone calls and schedule appointments efficiently.
Process customer payments and maintain accurate transaction records.
Maintain a clean and organized front desk area.
Coordinate with service technicians to ensure timely service delivery.
Handle customer complaints and resolve issues professionally.
Perform administrative tasks such as filing and data entry.
Assist in maintaining inventory and ordering office supplies.
Requirements:
High school diploma or equivalent; additional education is a plus.
Proven experience in a receptionist or customer service role.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Proficient in Microsoft Office and basic computer skills.
Ability to multitask and work in a fast-paced environment.
Friendly demeanor with a passion for helping others.
Knowledge of automotive services is a plus but not required.
About Us:
Donnys Automotive LLC has been serving the Albuquerque community for over 10 years, providing top-notch automotive repair and maintenance services. Our customers love us for our reliability, expertise, and commitment to quality, while our employees appreciate a supportive work environment that encourages growth and teamwork.