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Receptionist / Dispatcher

SERVPRO of Alexandria/Marlton/Morningside

Receptionist / Dispatcher

Front Royal, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Free food & snacks

    We're Hiring: Receptionist/Dispatch

    Location: SERVPRO of Alexandria/Marlton/Morningside | Full-Time | Monday–Friday | Hourly

    Are you an organized, detail-loving professional who thrives in a fast-paced environment? Do you enjoy keeping things running smoothly behind the scenes? We’re looking for a reliable and motivated Receptionist / Dispatcher to join our team and support daily operations that make a real impact.

    Why You’ll Love Working With Us

    At SERVPRO of Alexandria/Marlton/Morningside, we don’t just offer jobs—we build careers. As a SERVPRO® franchise, we’re part of a trusted name in restoration and cleaning, and we believe in investing in our team’s success.

    We offer:

    Competitive pay

    Excellent benefits

    Career advancement opportunities

    Supportive leadership and team culture

    Training and professional development

    As the Dispatch Coordinator you will assist with scheduling a team to the customer’s location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment!

    Key Responsibilities

    Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team

    Review and maintain the scheduling software so that appropriate teams are routed accordingly

    Perform detailed and accurate data entry

    Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications

    Collaborate and assist with other departments, as needed

    What You Bring

    High school diploma or equivalent (some college is a plus!)

    1+ years in an office or administrative role (HR experience a bonus)

    Strong organizational skills and attention to detail

    Comfortable using software and learning new tools

    Access to a personal smartphone compatible with company apps

    Clear, professional communication skills

    A can-do attitude and team-first mindset

    Work Details

    Full-time: 7:00 a.m. – 6:00 p.m. (hours to be determined at hire) Monday through Friday

    Occasional travel may be needed

    Light physical activity (filing, lifting supplies, etc.)

    Ready to bring your organizational talents to a team that values your work and helps you grow? Apply today!

    Each SERVPRO® Franchise is independently owned and operated. Employment with a SERVPRO Franchise is not employment with SERVPRO Industries, LLC or the franchisor.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.